德乐生软件开发（北京）有限公司

所属行业：计算机软件
企业规模：101-500人
企业性质：外企独资

公司描述：
CRM Factory brings together the two essentials for CRM – marketing and IT to create a branded customer experience throughout the customer life cycle and beyond – no matter if it starts on the Website, at a flagship store, or as a phone call to a customer interaction center.

CRM Factory is part of the MCON group, which also houses MCON and a partnership with incadea Asia-Pacific.

We are proud to offer a 360 degree portfolio as a single source supplier for business consulting and strategy, linking them with IT implementations, business intelligence, IT infrastructure and hosting, all backed up by 24/7, follow-the-sun support operations.

This means laying the foundation with a thorough CRM strategy, deriving CRM master processes to the specific needs of the market, planning, building and running the necessary systems and the underlying infrastructure to enable the relevant communicative contents to reach your targets.

We ensure that your contact and its data are, from a business point of view and an IT point of view, transferred to each relevant interaction point – your wholesale system, to your data warehouse, in a report to the management or at your retail system.

CRM Factory is a global and diversified team of people with backgrounds in the IT, advertising, online and the software industry.

We are passionate about joining our forces and working together to deliver what are great solutions. Coming from the different corners of the globe we communicate in English and interact respectfully of one another.

An offering of some of our services:
 24/7 Support

 Business Consulting

 Customer Relationship Management (CRM)

 Customer & Vehicle Relationship Management (CVRM)

 Data Warehouse (DWH) & Business Intelligence

 Dealer Management Systems (DMS)

 eBusiness, eCommerce & Portals

 Opinion Mining

For more information, please visit: ww***.cn[点击查看]