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[上海]上海新诸绿地铂骊酒店管理有限公司

职位:HR coordinator 人事文员
发布时间:2017-11-15
工作地点:上海
信息来源:前程无忧(51JOB)
职位类型:全职
职位描述
职能类别:人事助理
职能类别:人事专员
JOB SCOPE:
职能范畴:
Human Resource daily operation jobs.
负责协助人力资源主任完成人力资源部的日常运作工作。

Key Responsibilities:
主要职责:

Assists Department Heads in handling employee situations by counselling them in preparing of appropriate verbal and written communication to employee
通过询问的方式来协助部门经理调查员工情况,并准备好适当的沟通和书写方式来和员工交流
Handles transfer or reclassification requests
处理 翻译或是重新归类的工作
Fosters positive attitude to Hotel and work environment by assisting the Human Resources Manager in planning and coordinating employee orientation, conducting training sessions and other ongoing programs
通过人力资源经理持续的规划和培养酒店员工积极的工作态度,协调员工的入职培训,参与培训和其他积极的工作项目
Informs employees of benefits, Hotel policies etc
通知员工关于福利的内容,酒店的规章等
Conducts training sessions as requested
在必要时参与培训工作
Administers special employee promotions
参与特定员工的升职工作
Maintains record keeping requirements of Workers’ Compensation as directed and provides necessary follow-up
确保记录、直接保留员工的补偿要求,提供必要的跟踪工作
Maintains safe and secure environment for customers and employees
保证员工和客人的安全性和保密性
Keeps immediate Supervisor promptly and fully informed of all problems or unusual matters of significance
保证工作的及时反应度,并且及时反应所有的问题和特殊问题
Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objective of this position
完成所有的工作,别且确保责任心。按照酒店的规章制度提供有效的工作方法,来达到顺利完成工作的目的
Maintains a favorable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment
保持一个良好的工作关系,培养和促进一个团结的工作环境
At all times projects a favorable image of the Hotel to the public
在任何时间向大家展示一个友好的形象。

Key Tasks:
主要任务:

Employee satisfaction and retention
员工的满意度和保持
Customer satisfaction and loyalty goals (Complaints per Thousand, Comment Cards, annual quality review)
客户的满意度并且忠实于酒店的目标—(千分之一的投诉、评价卡,年度质量问卷)
Achieve goals for candidate and manager satisfaction
及时完成新员工招聘事宜并且让经理满意
Identify qualified candidates for open positions within a specified time frame
在特定时间段里招到最合适岗位的员工

Recruitment招聘
Develops and implements strategies and practices which support employee engagement
发展补充策略并支持员工参与度的练习
Recruits and selects qualified candidates招募并挑选合适的候选者
Works with Managers to identify position requirements and develop recruitment strategy
与经理们一起确认职位需要并发展招聘策略
Recruits candidates that demonstrate a good fit with the Greenland culture by utilizing Gold Selection通过黄金选择招募适合绿地文化的候选者
Conducts reference checks进行背景调查
Extends offers and completes appropriate documentation for new employees
为新员工提供录取通知并完成需要的文件
Provides employees with the orientation and training needed to understand expectations and perform job responsibilities提供员工入职培训并明确工作期望和岗位职责
Counsels Managers on effective interviewing and selection techniques
提供经理们有效的面试和挑选技能 公司简要介绍:
公司名称:上海新诸绿地铂骊酒店管理有限公司
公司类型:国企
公司规模:500-1000人
公司介绍:上海大虹桥核心地区的大型综合体酒店群---上海虹桥绿地世界中心酒店群由已正式开业的上海虹桥绿地铂骊酒店、上海虹桥绿地铂瑞公寓以及上海虹桥绿地铂瑞酒店组成。酒店群位于虹桥枢纽的核心地段,其毗邻上海国家会展中心,距离上海虹桥火车站约2公里、距离上海虹桥国际机场约2.5公里、距离地铁站仅800米。
 
Primus Hotel Shanghai Hongqiao, together with Primus Residence Shanghai Hongqiao and The QUBE Hotel Shanghai Hongqiao, constitutes a part of the large-size complex hotel group, i.e. Greenland World Center Hotels. Adjacent to National Exhibition and Convention Center Shanghai, the hotel is only 2 kilometers to Shanghai Hongqiao Railway Station, 2.5 kilometers to Shanghai Hongqiao International Airport and 800 meters walking distance to metro station.


上海虹桥绿地铂瑞酒店是上海虹桥绿地世界中心酒店群中的个性奢华品牌酒店。酒店拥有393间豪华现代的客房;个性鲜明的餐饮服务融合全日餐厅、行政酒廊、意大利及中餐厅;水疗中心、健身房等完善的娱乐设施平衡您的工作与生活。酒店拥有超过1,200平方米的无柱大宴会厅和11个会议室,满足多种宴会和会议需求。酒店于2017年11月13日正式开业。

Primus Hotel Shanghai Hongqiao is an ideal luxury hotel of Greenland World Center Hotels. The hotel provides 393 stylish rooms and various choices on food & beverage that blends All Day Dining, Executive Lounge, Italian and Chinese Restaurant. Well-appointed Gym, SPA and entertainment facilities give you a great balance after work. The 1,200 m2pillar-less grand ballroom and 11 function rooms are able to meet different business and banquet needs. The hotel is opened on 13th November 2017.

上海虹桥绿地铂瑞公寓是上海绿地虹桥世界中心酒店群中的高端酒店式公寓。公寓拥有158间客房,包括面积多达40平方米的单身公寓及面积多达170平方米的三居室等多种房型。此外,该公寓还配有住客独享的健身设施和会议室以平衡客人的生活及工作需求。公寓于2017年6月正式开业。

Primus Residence Shanghai Hongqiao is an upscale service apartment of Greenland World Center Hotels. The apartment features 158 apartments, including one bedroom apartment that up to 40m2, and three bedroom apartment that up to 170 m2. It also features private gym and function rooms to meet various requirements for the customers. The residence has already opened on June 2017.

定位为上海虹桥绿地世界中心酒店群高端商务的品牌酒店 – 上海虹桥绿地铂骊酒店专为寻求出行便捷、居住舒适的商务人士量身定制。酒店拥有287间客房、面积约278平方米的多功能厅,以及4个面积从69至150平方米不等的会议室,上海虹桥绿地铂骊酒店是举办各类商务活动的绝佳选择。酒店于2017年4月15日正式开门迎客。

As an upscale brand hotel of Greenland World Center Hotels, The QUBE Hotel Shanghai Hongqiao is designed for business travelers who looking for easy access and comfortable stay. The hotel features 287 well designed rooms that offering uncomplicated comfort and the latest technology. POYA all-day dining restaurant offering world class level dining experience, 278 m2 function room and 4 meeting rooms which range from 69 m2 to 150 m2 are perfect choice for business travelers. The hotel has been opened on April 15th 2017.

关于绿地国际酒店管理集团
About Greenland International Hotels Group

绿地国际酒店管理集团系世界500强企业绿地集团全资子公司,是全面负责酒店业务板块经营、管理和发展的综合性产业集团。凭借雄厚的资本实力和开放包容的国际化视野,绿地控股集团先后与多家国外知名酒店管理集团缔结战略合作关系。绿地国际酒店管理集团正式成立后,全面负责集团酒店业务运营,并于2012年推出自主酒店品牌“铂瑞-Primus”、“铂骊-The QUBE”, 2016年推出“Q”品牌。

作为国内最大酒店物业持有商和管理运营商之一,绿地国际酒店管理集团目前在全球范围内经营和在建超过79家酒店,项目遍布全球7国54城,拥有各类客房20,000余间,预计开业和正在施工项目总值超200亿人民币并将在2020年前在全球范围内拥有超过150家酒店。

Greenland International Hotels Group (GIHG) is a wholly owned subsidiary of Greenland Group---one of the Global Fortune 500 companies and a comprehensive industrial group. With a solid capital background, vision of internationalization that GIHG has established strategic partnerships with many international hotel management companies since founded and launched its owned brand, the Primus, the QUBE in 2012 and Q brand in 2016.

As one of China’s largest hotel property investors and operators, GIHG owns hotel assets of more than RMB20 billion, with 20,000 rooms in 79 hotels and projects in pipelines across 7 countries and 54 cities. With own-branded hotels as its core business, GIHG is transforming itself into a world-renowned hotel management company and will achieve a portfolio of more than 150 hotels worldwide by the end of 2020.

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