[上海]晟碟信息科技（上海）有限公司

职位：（校招）客户质量工程师
发布时间：2026-01-23
工作地点：上海
信息来源：前程无忧(51JOB)
职位类型：全职
职位描述
福利:校招 五险一金 补充医疗保险 子女医疗保险 带薪年假 带薪病假 年终奖金 绩效奖金 定期体检 免费工作餐 免费班车
职能类别:质量工程师
Job Description
Roles and responsibilities

Work with internal technical organizations and teams (such as design, assembly and product testing) to drive resolution of customer issues.
Strong leadership skills with proven ability to drive complex issues to closure in a timely manner and clearly communicate the result.
Drives quality improvements to meet all customer expectations regarding PPM of product shipped, quality of corrective action reports, and cycle time of customer request.
Manage customer escalations and closure strategy.
Provide lessons learned for new and sustaining product.
Own all end-to-end Sustaining customer issue resolution process.
Monitor Customer Integration/Field data.
Participate in Customer QBR’s, Audits, and drive Customer Quality initiatives as needed.
Maintain knowledge of customer application, workload, and systems.
Excellent knowledge of WDC manufacturing process, timely follow through, and customer focus.

Qualifications
Requirement
Strong knowledge of quality and reliability, driving issue resolve by 8D concept.
High level of analytical and numerical skills, strong organizational and project management skills.
Excellent communication (fluent in Mandarin and English) and presentation skills.
Resilient and able to deal with challenging situations.
Flexible to meet the demands of the role.
Quick learner - can pick up new tools for reporting and analysis.

Minimum qualifications
Good English communication in verbal and written.
Value added if good at Japanese or Korean language.
Major with double E, science, computing are preferred.
Master's degree in Engineering or equivalent combination of professional experience.
Bachelor with outstanding performance in college. 公司简要介绍：
公司名称:晟碟信息科技（上海）有限公司
公司类型:外资（欧美）
公司规模:500-1000人
公司介绍:闪迪专注于提供创新的闪存解决方案及先进的存储技术，在现实与理想的交汇之处，满足个人与企业的多样化需求，全力助推其不断前行，创造更多可能。