[上海]祐力（中国）投资有限公司

职位：客服专员（欢迎应届生）
发布时间：2026-05-13
工作地点：上海
信息来源：前程无忧(51JOB)
职位类型：全职
职位描述
专业1:中文
专业2:通信类
职能类别:客服专员/助理
About the Role

-We are looking for a Client Services Specialist III?role to support customer engagement and internal coordination across Greater China. This role works closely with Sales and Business Development teams to manage customer inquiries, ensure timely responses, and support ongoing customer relationships.

-This position is well-suited for graduates who are patient, detail?oriented, enjoy working with people, and are eager to learn and grow in a collaborative, fast?paced environment.

-This position will support customer and internal teams in Greater China and work closely with regional Sales, BD and customers.

-The role requires strong collaboration, learning agility, cross?cultural communication,?attention to detail, and a willingness to learn and grow.


Key Responsibilities

-Serve as the primary intake point for customer inquiries, ensuring accurate logging, clarification, and triage of requests

-Manage customer outreach, responses, and follow?ups, coordinating internally to ensure timely and consistent communication

-Work closely with the Sales/BD team, supporting customer interactions and acting as an extension of the sales team

-Collaborate with internal stakeholders to address customer inquiries related to services, scope, and processes

-Support BD activities by helping manage inquiry workflows, follow?ups, and internal coordination related to customer needs

-Track inquiry status and ensure issues are progressed to resolution

-Build knowledge of internal processes and offerings through continuous learning and collaboration


Personality & Mindset (Key Priority)
-Patient, careful, and detail-oriented
-Able to work closely with Sales in a highly collaborative manner
-Humble, open to feedback, and eager to learn
-Responsible and reliable, with a strong support mindset


Education & Background
-Bachelor’s degree or above required
-Overseas study experience preferred


Language Requirements
-High fluency in Mandarin Chinese is mandatory (spoken and written)
-English: Basic to working level, mainly for reading and internal communication
-Japanese: Strong plus (not mandatory, but highly desirable)


Additional Qualifications
-Strong sense of responsibility, patience, and attention to detail
-Good communication skills and a collaborative team mindset
-Willingness to learn and grow within a customer support–focused role 公司简要介绍：
公司名称:祐力（中国）投资有限公司
公司类型:外资（欧美）
公司规模:1000-5000人
公司介绍:作为一家专业的应用安全科学公司，UL Solutions (NYSE：ULS) 助力遍布 110 多个国家/地区的客户应对安全、安防和可持续性挑战，并将之转变为机遇。UL Solutions 提供测试、检验、认证(TIC)，以及软件产品和咨询服务，以支持客户的产品创新和业务增长。UL 标志传递信任，也反映了我们对推进安全使命的坚定承诺。我们助力客户创新、推出新产品和服务、适应全球市场和复杂的供应链，并以可持续和负责任的方式走向未来。我们的科学助力您提升优势。


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UL Solutions 崇尚多元、平等与包容的价值观，持续提升员工福祉和敬业度，在2020-2024年荣获多项雇主品牌殊荣：2020年“人力资源管理杰出奖“，2021卓越培训创新应用奖、中国人才势能大奖、TOP HRM 杰出雇主奖， 2022卓越学习运营奖项，2022&2023年“HR Asia亚洲***雇主奖”及2023亚洲***雇主——多元平等和包容奖“……我们也将持续不断地为员工的成长和发展赋能，打造更卓越的员工体验，成为优秀人才的杰出雇主.



加入UL Solutions，您将获得：

1.五天八小时工作制，享受国家规定的加班补贴；

2.具有竞争力的薪酬福利体系：

年底双薪，年度绩效奖金，年度调薪等；

按国家规定缴纳五险一金，公司补充商业保险、年度体检、心理健康咨询、节假日福利、法定年假+公司补充年假及12天全薪病假、员工旅游或公司团建、部分城市提供员工班车等

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4.团队氛围：扁平化的组织，人性化的管理，员工之间互助合作；

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