[上海]福伊特智能控制（上海）有限公司

职位：IT Intern in Shanghai
发布时间：2026-05-26
工作地点：上海
信息来源：前程无忧(51JOB)
职位类型：全职
职位描述
专业1:英语
专业2:通信类
职能类别:IT技术支持
Responsibilities:

● End-User Support:
● Provide ***-line technical support to end-users, addressing hardware, software, and network issues.
● Assist with the setup, configuration, and troubleshooting of computer systems and peripherals.
● Respond to IT support requests via various channels in a timely and professional manner.
● Hardware and Software Maintenance:
● Assist in the maintenance, repair, and inventory management of computer equipment.
● Support software installations, updates, and license tracking.
● Identify opportunities for hardware and software improvements.
● Documentation and Records:
● Maintain accurate records of IT assets, configurations, and support activities.
● Assist in creating and updating technical documentation, user guides, and knowledge base articles.
● Contribute to the maintenance of an organized IT inventory.
● Network Support:
● Provide basic assistance in resolving network connectivity issues.
● Collaborate with network team members on network-related tasks.
● Follow IT support engineer’s arrangement for assistant task.
Requirements:

● College or above degree in a relevant field such as computer science, information technology, or a related discipline.
● Proficiency in troubleshooting and problem-solving related to computer hardware, software, and network issues.
● Familiarity with operating systems (Windows).
● Knowledge of common office software applications and productivity tools.
● Basic understanding of IT infrastructure, including servers, routers, and switches.
● Ability to perform software installations, updates, and configurations.
● Familiarity with remote desktop support tools and techniques.
● Strong verbal and written communication skills are essential for interacting with end-users and documenting issues and solutions.
● The ability to explain technical concepts to non-technical users in a clear and understandable manner.
● Excellent customer service skills and a desire to help end-users with their technical problems.
● Patience and empathy in dealing with users, especially those who may be frustrated or inexperienced with technology.
● English skill for daily work. 公司简要介绍：
公司名称:福伊特智能控制（上海）有限公司
公司类型:外资（欧美）
公司规模:150-500人
公司介绍:福伊特
福伊特为能源、石油与天然气、造纸、原材料以及运输与公共交通等领域树立行业标准。福伊特集团创建于1867年，现有40,000多名员工，遍布全球50多个国家，年销售额达56亿欧元，是欧洲***的家族企业之一。公司总部位于德国海德海姆市，共拥有四大事业部，分别是福伊特水电、福伊特工业技术服务、福伊特造纸与福伊特驱动。
目前，福伊特在中国拥有20多家分支机构和5000多名员工。

Voith
Voith sets standards in the markets energy, oil & gas, paper, raw materials and transportation & automotive. Founded in 1867, Voith employs almost 40,000 people, generates 5.6 billion in sales, operates in about 50 coun-tries around the world and is today one of the biggest family-owned com-panies in Europe.
Currently, Voith has more than 5,000 employees and more than 20 branch-es in China.