[上海]皇家加勒比游轮船务（中国）有限公司

职位：共享中心专员
发布时间：2024-04-23
工作地点：上海
信息来源：前程无忧(51JOB)
职位类型：全职
职位描述
职能类别:客服专员/助理
POSITION SUMMARY:
As a Shared Services Specialist, you will work in the Service Department, providing business support services to internal teams, such as supporting the Travel Sales Support Department and Direct Sales Department, while effectively communicating with other departments within the company to achieve maximum support for the GTS department.________________________________________
ESSENTIAL DUTIES AND RESPONSIBILITIES:
a) Familiar with all kinds of company products
b) Provide accurate and timely information utilizing company resources.
c) Provide support and services to various departments within the organization, including GTS, Finance, Ship, Cruise Terminal and other teams
d) Internal and external business communication via phone or email
e) Assist with the sailing report collection, organization, and analysis of data
f) Ensure proper documentation and record keeping of tasks completed and accurate
g) Work collaboratively with team members to ensure timely completion of projects
h) Be involved in the completion of company’s projects and related tasks
________________________________________
FINANCIAL RESPONSIBILITIES
Following cash application and refund process, daily fill in finance form.
Make account receivable and apply into system on time.
________________________________________
QUALIFICATIONS:
? College degree or above, CET 4
? 1–2-year related working experience required
________________________________________
KNOWLEDGE AND SKILLS:
? Be proactive and supportive
? In-depth knowledge of booking tools
? Excellent communication skill
? Excellent team player.
? Good English in Listening & Writing.
? Strong Excel/Word skills (such as tabulation, Vlookup skills, etc.)
? Ability to work independently under pressure or as part of a team 公司简要介绍：
公司名称:皇家加勒比游轮船务（中国）有限公司
公司类型:外资（欧美）
公司规模:150-500人
公司介绍:关于皇家加勒比国际游轮

皇家加勒比国际游轮是全球***的游轮品牌，在超过50年的时间里始终致力于将创新注入海上旅行。皇家加勒比旗下各系列游轮皆融和全新科技及超凡设施，是游轮船只建造的杰出代表，专为勇于探索的宾客们而打造。 皇家加勒比力求为宾客提供极具创新性的度假体验，其丰富航线涵盖了6大洲、72个国家、超过260个目的地。其中，“完美岛屿度假系列” 自推出后便备受瞩目，该系列首座私属岛屿将为位于巴哈马的“可可岛完美假期”。

作为在中国发展迅猛的游轮公司，自2009年开启***条中国上海母港航线，皇家加勒比一直以来致力于引领游轮产业的发展，率先在中国市场部署和经营世界级游轮，先后引进两艘吨位大、船龄新、设施先进的游轮——“海洋航行者号”及“海洋水手号”，引领中国游轮行业进入“大船时代”。皇家加勒比于2015-2016年陆续将全新制造、科技含量极高的游轮“海洋量子号”“海洋赞礼号”引入中国，将中国游轮市场推入“新船时代”。2017年，皇家加勒比正在设计和建造“超量子系列”游轮，该游轮将于2019年下水和部署中国市场。超量子系列凝聚皇家加勒比多年在亚洲市场通过产品优化实践积累的经验和知识，对游轮新船设计与建造的国际水准发起了又一次冲击，将成为中国游轮市场发展新的里程碑。