[北京]阿联酋航空公司北京办事处

职位：Senior Cargo Assistant
发布时间：2024-05-14
工作地点：北京
信息来源：北京外航服务有限责任公司
职位类型：全职
职位描述
阿联酋航空公司北京办事处招聘Senior Cargo Assistant

职位详情

Job title: Senior Cargo Assistant

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Job outline:

·??????????Monitor and oversee the service provided by GHA to ensure it is in line with EK standards, including build instruction, maximisation of available space, load control, safety and ad hoc flight instruction??????

·??????????Monitor import cargo receipt and breakdown; resolving any related issues

·??????????Prepare and verify accurate cargo documentation, including monitoring of consignment status and ensuring correct documentation is available in accordance with local regulation and company policies

·??????????Update flight handling reports including identification and monitoring of irregularities and discrepancies

·??????????Dispatch post flight information to the correct departments in a timely manner.

·??????????Receive and process cargo telephone reservations in a prompt, accurate and efficient manner

·??????????Resolve customer queries, complaints and claims, including those escalated by Cargo Agents

·??????????Complete administrative duties as directed by the Cargo Supervisor/Officer, including data entry, statistics and reports

·??????????Provide support, guidance and coaching to Cargo Agents

·??????????Provide operational support and cover operational duties as directed by the Cargo Supervisor/Officer e.g. freighter

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Qualifications:

Educated to at least GCSE standard or equivalent

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Experience:???

A minimum of 3 years’ experience in an Airline / Cargo Operations environment, including at least 2 years as a Cargo Agent (or equivalent)

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Knowledge/skills:

Knowledge of Dangerous Goods regulations and ideally hold a DG certificate

Knowledge of Weight & Balance procedures and Live Animal Regulation

PC based skills including Microsoft Word/ Excel/ E-mail.

Fluency in English and the language of the country you are working is essential.

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If you are interested in this position, please apply here:

ww***com[点击查看]

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