[北京]伊拉克航空公司北京代表处

职位：机场服务人员
发布时间：2024-09-06
工作地点：北京
信息来源：北京外航服务有限责任公司
职位类型：全职
职位描述
伊拉克航空公司北京代表处招聘机场服务人员

职位详情

Airport Service Agent (PEK)??

Location: Beijing.

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I.Job descriptions

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1.Flight Handling

Flight handling including pre-flight planning, check-in, departure and arrival handling, cargo, lost and found, ramp, lounge, delay handling and any passenger inquiries.

Ensure daily operations and services in accordance to contractual standard and targets.

Follow up promptly with post flight actions and administration.

Confident when dealing with irregular situations such as handling difficult customer, flight disruption etc.

2.Administration

Maintain proper records and filing system on flights and daily operations;

Provide support in preparation of report (e.g. statistics and figures);?

Ability to carry out investigation relating to discrepancies, lapses and errors;

Prompt follow-up and response to emails from HQ and Station manager;

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II.Personal Characteristics & Behaviors

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Customer service and communication skills

Able to work well as a team player

Proactive in seeking solutions to resolve problems

Disciplined and respectful of local guidelines and company directives

Able to work in a high stress environment

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III.Educational Qualifications

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Fluent in both written and spoken English and Chinese.

Computer knowledge of basic office applications e.g. Microsoft Word / Excel.

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IV. APPLICATION PROCESS

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Interested applications email full resume to below email address before 10OCT24

94201444@

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