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[三亚]海南亚特兰蒂斯商旅发展有限公司亚特兰蒂斯酒店
职位:管理培训生 Management Trainee
发布时间:2024-10-09
工作地点:其它
信息来源:前程无忧(51JOB)
职位类型:全职
职位描述
专业1:酒店管理
专业2:大数据与会计
福利:员工活动 入职机票
职能类别:管理培训生
Management Trainee - Rooms 2 pax
Management Trainee – Food & Beverage 2 pax
Management Trainee – Finance 1 pax
Key Duties and Responsibilities
· Complete all requirements of the Management Training Program as set out in the agreed learning program with any changes having the prior approval of the Director, training.
· Constantly reviews and takes ownership for the established learning plan prepared for the duration of the prescribed training program.
· To attend performance reviews with Vice President of Human Resources and the Director, Training and during the term of the program.
· Completes a detailed operations review on every department that is experienced over the course of the respective learning program.
· Review key guest satisfaction results and suggest practices and methods for improving service and the overall guest experience.
· Attends relevant Management Trainee conference calls (in any) and ensures relevant information is prepared in advance of the call.
· Completes additional project work as assigned by departments and L&D during the learning program.
· Through observation and participation, use every opportunity to absorb a variety of management principles, in order to develop ones’ own management style.
· To maintain regular dialogue with the appointed mentors or the Director, Training throughout the program.
· Assists in various campaigns to promote Atlantis Sanya good practices.
· Provides courteous and professional service at all times.
· Attends resort training sessions as scheduled to improve skills and knowledge.
· Handles guest and colleague enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing feedback for a prompt follow up.
· Ensures high standards of personal presentation & grooming.
· Maintains positive guest and colleague interactions with good working relationships.
· Acts as a role model to enhance and promote the Management Training Program.
· Exercises responsible management and behavior at all times and positively representing the Kerzner brand image.
· Ensures and practices the outmost protection of office’s confidentiality.
· Responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the resort, industry and company.
· Attends training sessions and meetings as and when required.
· Carries out any other reasonable duties and responsibilities as assigned.
Skills, Experience & Educational Requirements
· A bachelor’s degree of Hospitality is a must
· Excellent interpersonal skills
· Strong communication skills
· Ability to take initiative
· Demonstrated leadership experience
· Passion for the hospitality industry
· Culturally aware & open minded
· Previous customer service / hospitality experience
· Employment eligibility in China
· Fluent in English
· Half year of relevant work experience
· Overseas learning experience
公司简要介绍:
公司名称:海南亚特兰蒂斯商旅发展有限公司亚特兰蒂斯酒店
公司类型:民营公司
公司规模:1000-5000人
公司介绍:About Atlantis Sanya
Atlantis Sanya is China’s premiere ocean-themed integrated entertainment resort located on Haitang Bay, on Hainan Island, on the shores of the South China Sea. Designed as a modern interpretation of the mythical city of Atlantis, the 540,000m2 resort features a cutting-edge design, towering over Sanya as the icon of the South China Sea, with 1314 guest rooms and suites, including five extraordinary Underwater Suites, a globally recognized feature of the Atlantis experience. The underwater journey at Atlantis Sanya starts at The Lost Chambers Aquarium with 30 different habitats, 280 species and over 85,000 marine animals and continues into The Ambassador Lagoon—an incredible open-air marine habitat with unparalleled views into the underwater world of Atlantis. The resort also has a 1800-seater theatre at Dolphin Cay, and Sea Lion Pointe, state-of-the-art marine protection and conservation experiences. For thrill seekers, the gravity-defying waterslides at Aquaventure Waterpark provide year-run fun and bucket-list experiences for the entire family. As the gastronomy destination in Hainan, the resort is home to 21 world-class restaurants, cafes and lounges, including Bread Street Kitchen and Bar by world-renowned chef Gordon Ramsay and Ossiano Underwater Restaurant and Bar. Atlantis Sanya also provides families a playful and edutaining experience at MINIVERSITY and a world of rest and relaxation at the first AHAVA Spa in the Asia-Pacific region. The RMB11 billion ocean-inspired development is owned by Fosun International and managed by Kerzner International.
三亚·亚特兰蒂斯简介
由复星投资逾百亿元兴建、柯兹纳国际管理的三亚?亚特兰蒂斯,是一座海洋主题的度假胜地。项目位于海南省三亚市海棠湾,占地54万平方米,坐拥1314间全海景房及水底套房、21家寰球美食、20万平方米的亚特兰蒂斯水世界、海水总量达17500吨的失落的空间***馆,又有可同时容纳1800位观众欣赏表演的C秀剧场、以及设施专业的海洋哺乳动物医院和海狮乐园。汇集酒店、水世界、***馆、国际会展、餐饮、娱乐、购物、演艺八大业态于一体的三亚?亚特兰蒂斯,不仅被中国国家旅游局评为全国优选旅游项目,更先后获得多项行业殊荣,包括第十八届中国饭店金马奖之“亚洲***旅游度假目的地”、“亚洲***会展及奖励旅游目的地”、“奥西亚诺海底餐厅 - 亚洲***餐厅”、以及为业界所瞩目的“中国***雇主奖”;亚洲酒店星光奖之“中国十大最具魅力酒店”;由《城市旅游》颁发的“***地标酒店品牌大奖”;中国建筑行业工程质量***荣誉“鲁班奖”和“三星级绿色建筑标识”证书等。
Kerzner International
People are at the heart of everything we do. At Kerzner International, our vision is to create Amazing Experiences and Everlasting Memories for our guests at all our resorts. A leading global developer and operator of destination resorts, ultra-luxury hotels and residences and innovative entertainment and gaming experiences, we operate three distinctive brands -Atlantis Resorts and Residences, Mazagan Beach & Golf Resort and One&Only Resorts.
柯兹纳国际集团
柯兹纳国际集团秉承以人为本的理念,我们的愿景是致力于为旗下所有度假区的客人创造非凡体验和永恒难忘的美好回忆。我们是全球领先的度假目的地开发商及运营商,拥有极致奢华的酒店及公寓、提供极具特色的娱乐方式及游乐体验,我们共运营三个特色鲜明的品牌:亚特兰蒂斯度假酒店及公寓,迈兹根沙滩及高尔夫度假酒店和唯逸度假酒店。
Benefit
福利待遇
Social insurances and housing fund
社保及公积金
At least 10 days' paid annual leava per year
每年享有至少10天的年假天数
Great accommodation with staff shuttle bus
免费提供良好的食宿条件及班车接送
Employee rate for room booking and free tickets for Water Park/Lost Chamber per year
员工订房优惠及免费水世界、***馆门票
A variety of staff activities and competition
远超您想象且丰富多彩的奖励性员工活动及竞赛
Employees (Team leader level and above only) are entitled to one reimbursement of arrival fees
外埠雇佣员工(限主管级及以上)享受到职费报销一次