[苏州-吴中区]朔加（上海）科技有限公司

职位：外贸客服专员/助理
发布时间：2024-11-27
工作地点：其它
信息来源：前程无忧(51JOB)
职位类型：全职
职位描述
福利:出国机会
职能类别:客服专员/助理
【职位信息】
Sagarit一直专注于浴室家具及配件行业，是设计、采购、销售于一体的专业外贸出口公司，深耕北美市场数十年有着良好的口碑和市场，拥有完善的供应链及工作体系。我们一直秉承‘以人为本’的经营理念，拥有一支专业且敬业的团队，现顺应市场变化，海外业务扩张，希望吸纳更多优秀人才。
作为客户服务专员，将负责处理一系列关键任务，包括但不限于文件审核、数据分析、业务数据维护、清关文件处理、产品信息搜集与系统更新，以及客户销售平台的照片审核等。通过您的专业技能和细致的工作，确保客户满意度和业务流程的高效运作。
【岗位职责】
1.文件审核与数据分析： 审核文件数据，进行有效分析，确保数据的准确性和完整性。
2.业务数据维护： 维护ERP系统中的业务数据，确保所有信息的准确性和时效性。
3.清关文件处理： 处理订单靠港后的清关文件，确保流程的顺畅和合规性。
4.产品信息管理： 搜集和处理产品信息资料，及时更新系统信息，保持数据的实时性和准确性。
5.产品图片审核： 审核客户销售平台上的照片，确保其有效性并符合客户的要求。
6.客户服务： 完成客户交代的其他事宜，提供优质的客户服务体验。
【任职资格】
1. 熟练使用Office软件
2. 英语CET-6以上，可以流利沟通和读写
3. 沟通能力和执行能力较强
4. 实习生岗位，欢迎大学生
【企业亮点】
1）广阔的发展平台：
行业前沿，专注深耕自己的领域，以人为本
2）公平透明的晋升通道：
扁平式组织架构，完善的晋升机制，丰富的企业培训
3)有竞争力的薪酬制度：
员工持股机制，园区五险一金，13薪，年度绩效奖金，带薪年休假，带薪病假，其他法定国假等
4）温馨的员工关怀：
能量加油站：咖啡茶饮吧，零食站，生日会，节日福利，周年活动，公司团建，出国旅游
和谐办公环境：开放式办公区，金鸡湖湖景，共享图书角，运动休闲区，正能量氛围
5）努力向上的小伙伴：
个人专业扎实，做事严谨，自驱力强，年轻有活力
Sagarit期待同样优秀的你加入我们的团队，共创无限未来！ 公司简要介绍：
公司名称:朔加（上海）科技有限公司
公司类型:民营公司
公司规模:少于50人
公司介绍:Originated from Sagarit Canada Inc., since it establishment in 2005, Sagarit China has been concentrating on the industry of bathroom furniture and accessories, aiming the markets of USA, Canada and Australia. Through two decades of developments, we are becoming one of the leading companies in the industry from design, manufacture control to sales and marketing. In the challenging environment, we took the measures to respond flexibly to changes, expanding product category to home office furniture.
Sagarit allied with suppliers and customers as partnership and became one of the most popular players in North American market, supplying American Standard, 5-star hotels and major online clients on Wayfair, Amazon, Home Depot, Lowes and so on. The rough our dedication to customer-focused innovation, strong partnership, high quality product and superior service, we have established a strong sales network from online to offline as base for achieving sustainable growth and increased corporate value over the medium to long term.
Sagarit was established by investors and owned by staff. Based on our people-oriented business philosophy, with the culture of open, trust, harmony, respect, fun, affiliation, work together and share together, our vision is to work together to build a long-lasting company which benefits all the stakeholders.
We are eager to recruit talents who are conscientious, competent and with potential to strengthen our professional, self-motivated and innovative team. We value our staff and wish to bring you happy work, relaxed concentration and making work a part of life worth enjoying. You will achieve personal value while taking part in the cause of company success.
Sagarit will meet the expectations that your stakeholders have for the further growth of the company through the implementation of concrete measures based on our management strategy. Comparing company to a dragon boat, the excellent team and execution are the key to row the boat at express speed to the goal.
We are committed to continuous developing Sagarit towards the future, further creating corporate value and contributing to the development of society. Our staff are the most accessible social responsibility of the company. We look forward to your participation and support.