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[青岛-市南区]俄远东船务（上海）有限公司
职位：海运客服实习生
发布时间：2024-11-18
工作地点：其它
信息来源：前程无忧(51JOB)
职位类型：全职
职位描述
专业1:港口与航运管理
专业2:交通运输类
职能类别:客服专员/助理
岗位职责：
1.根据公司的流程和规范负责接受客户/代理的订舱审核并放舱
2.按照客户要求负责有关订舱的相关工作并及时反馈
3.负责处理危险品及其他特殊品名和舱位要求的申请
4.负责跟进客户电话及邮件的相关业务咨询并解决问题，协调公司各部门及外部客户，确保日常工作顺利进行
1. To follow up E-booking according to booking acceptance procedure.
2. To follow up booking related issues/requirements from internal/external customers and give feedback in timely manner.
3. To handle DG cargo/special cargo/equipment/special stowage application.
4. To handle email and telephone from internal & external customers and solve the problem to meet customers’ requirements.
岗位要求：
1.良好的沟通能力和英语运用能力
2.良好的工作态度和礼貌
3.有较强的执行能力, 能在规定时间内完成工作，并具备抗压能力
4.有较强的办公室软件使用技能
5. CET-4
6.本科毕业，航运或运输相关专业或是具备相关行业工作经验者优先
1. Good communication skills, including English language skills
2. Decent working attitude and manners
3. Good at process executions and ability to work against deadlines and pressure
4. Good at MS Office Software operations (esp Excel)
5. CET-4
6. Bachelor degree with major related to Shipping/Transportation or working experience is preferred
注：此岗位接受2025年应届毕业生，表现良好有机会留用。
公司简要介绍：
公司名称:俄远东船务（上海）有限公司
公司类型:外资（非欧美）
公司规模:50-150人
公司介绍:FESCO is one of the leading public transportation and logistics companies in Russia with operations in ports, rail, integrated logistics and shipping business. Diversified but integrated asset portfolio enables FESCO to provide door-to-door logistics solutions and control almost all steps of the intermodal transportation value chain. The majority of FESCO’s operations are located in the Russian Far East and the Group benefits from growing trade volumes between Russia and Asian countries.
FESCO is the leader of container transportation through the Russian Far East via international sea container lines to/from Asian countries, domestic sea container lines and by rail. FESCO is the leading port container operator in the Far East region.
FESCO是一家在俄罗斯经营超过130年的运输集团公司，在上海开立已十年以上的外资独资船运公司。
拥有自己的航线和船队从中国各大港口到俄罗斯，在中国设有上海、北京、宁波、天津、青岛、大连都有自己的公司和代表处，上海是中国业务的总部。