[上海]博柏利（上海）贸易有限公司(Burberry)

职位：Retail Internship - 零售实习生
发布时间：2024-12-20
工作地点：上海
信息来源：前程无忧(51JOB)
职位类型：兼职
职位描述
专业1:传播学
职能类别:销售代表
We are recruiting for Retail Internship to join our amazing store team in Shanghai. As a member of our team, you will learn and acquire the skill and knowledge for excellent customer service in a fashion-forward industry with Burberry standards. By making every customer feel welcomed and connected to the brand, you will become the future Ambassador of Burberry.

Begin your career path with this Retail Internship will enable you to develop critical skills. You can support the Store Manager and the boutique team by participating in the following activities:

1. Learn stories of our product and engage clients through most in-season fashion pieces
了解我们产品的故事，通过最当季的时装作品吸引客户

2. Develop strong relationships with our Boutique teams, learning from experienced Client Advisors as well as best-in-class styling approach
与我们的精品店团队紧密连结，向经验丰富的销售顾问学习，打造时尚的造型搭配

3. Ensure a welcoming client focused environment, which includes offering excellent service, in person, over the phone, and through social platforms
提供优质的服务，无论是面对面，电话，还是社交平台，确保一个以客户为中心的销售环境

4. Assist in developing local and international Client Book with the ability to recruit new clients
协助开发本地和国际客户名册，并习得话术及服务能力招募新客户

5. Problem-solve in partnership with the team to ensure that each client issue is properly resolved to the benefit of the business and the client
与团队协作解决突发事件，确保每个客户问题都得到妥善解决，以使业务和客户利益最优化

6. Back-office activity with preparation ranging from stock take to delivery to packaging
参与后台活动，包括如何专业的管理库存、出货、包装等

Requirements:

1. Legal internship qualification enrolled in last semester of your bachelor/master studies
符合法律实习资格并且为最后一学期本科生或硕士生

2. Strong passion and interest in luxury retail and/or service industries
对奢侈品零售和/或服务领域有热情和兴趣

3. Available to work at least 3-4 days a week
每周能保证3-4天工作日

4. Strong interpersonal and communication skill
良好的人际关系和沟通技巧

5. Positive, committed, and team-oriented attitude
积极，有责任心，有团队合作精神

6. Office 360 and other basic knowledge of digital software
办公室360等数字软件基础知识

7. English proficiency as a plus
良好的英语书面和口语沟通能力 公司简要介绍：
公司名称:博柏利（上海）贸易有限公司(Burberry)
公司类型:外资（欧美）
公司规模:1000-5000人
公司介绍:Born from innovation, Burberry is a global luxury brand with a rich British heritage.
Founded in 1856, our brand is underpinned by our founder’s passion for the outdoors. Thomas Burberry invented the innovative rain-ready fabric gabardine to protect explorers from the elements. In doing so, he created the foundation for the iconic Burberry trench coat, which remains core to the business even today.
Guided by our history of exploration and our shared belief that ‘creativity open spaces’, our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities.
As a values-driven brand, we are committed to creating the next generation of sustainable luxury and believe that diversity, equity and inclusion are essential to fulfilling our purpose. Fostering an inclusive culture where differences are valued and embraced enables us to be more creative, engaged and make a more meaningful contribution to the world around us.

To discover more about our brand values, visit