[宁波-慈溪市]宁波埃尔科汽车技术（集团）有限公司

职位：英语跟单
发布时间：2025-04-14
工作地点：其它
信息来源：前程无忧(51JOB)
职位类型：全职
职位描述
专业1:表演
专业2:工商管理
福利:五险一金 带薪年假 绩效奖金 专业培训 包住 免费工作餐 交通补贴 节假日福利 法定假日 高温补贴
职能类别:业务跟单
Key Responsibilities:

Order Processing:
-Receive and review customer orders, ensuring all details are accurate and complete.
-Enter orders into the company's ERP or order management system.
-Communicate order confirmations and预计交货时间 (ETDs) to customers.

Order Tracking & Follow-Up:
-Monitor the production and shipping status of orders in real-time using internal systems and external vendor platforms.
-Liaise with production departments and suppliers to address delays, discrepancies, or quality concerns promptly.
-Update order statuses in the system and inform customers of any changes or delays.

Customer Communication:
-Respond to customer inquiries regarding order status, shipping information, and invoicing.
-Handle customer complaints and provide satisfactory solutions, ensuring positive customer experiences.
-Maintain a high level of professionalism and empathy in all customer interactions.

Documentation & Reporting:
-Prepare and maintain accurate order records, including shipping documents, invoices, and other pertinent files.
-Generate and analyze order performance reports to identify trends, inefficiencies, and areas for improvement.

Continuous Improvement:
-Participate in process improvement initiatives to streamline order processing and tracking workflows.
-Stay informed about industry best practices and technologies that can enhance order management efficiency.

Qualifications:
Education: Bachelor’s degree in English, Business Administration, Supply Chain Management, or a related field is preferred.
Experience: Minimum 1-2 years of experience in order processing, logistics, or a similar role within a manufacturing or distribution environment.
CET 6 or TEM 4 and above 公司简要介绍：
公司名称:宁波埃尔科汽车技术（集团）有限公司
公司类型:外资（欧美）
公司规模:150-500人
公司介绍:埃尔科是一个国际化集团公司，在欧洲和亚洲都设有子公司，目前针对北美市场的墨西哥分公司也在筹建中。埃尔科集团主要生产销售充气泵，座椅泵和补胎液，是欧洲市场上为整车厂供应自动补胎工具包的行业。公司于2011年成立，总部位于瑞士。
宁波埃尔科汽车技术有限公司成立于2024年，是瑞士的 Aircom group AG在中国的投资成立的全外资子公司。宁波埃尔科汽车技术有限公司占地面积为12,364.15平方米。
宁波埃尔科汽车技术有限公司将在2024年逐步建立4-8条全自动生产线和组装产线。我们将成立汽车系统（AS）、塑化零配件（PCC）等，以及国际贸易（GT）主要从事汽车（包括新能源汽车）的轮胎补胎装置、空气悬挂装置、电机、胎压监测装置、压力计、电子压力传感设备、汽车座椅气动系统等的研发、生产、销售，并提供技术服务。
Aircom is an international conglomerate with subsidiaries in Europe and Asia. It is currently preparing to establish a branch in Mexico for the North American market. Aircom Group mainly produces and sells inflation pumps, seat pumps, and tire repair fluids. It is an industry in the European market that provides automatic tire repair kits for vehicle manufacturers. The company was established in 2011 and is headquartered in Switzerland. Ningbo Aircom Automotive Technology Co., Ltd. was established in 2024 and is a wholly-owned subsidiary of Swiss Aircom Group AG invested in China. Ningbo Aircom Automotive Technology Co., Ltd. covers an area of 12364.15 square meters. Aircom Automotive Technology (Ningbo) Co., Ltd. will gradually establish 4-8 fully automated production lines and assembly lines in 2024. We will establish Automotive Systems (AS), Plasticized Parts (PCC), and International Trade (GT), mainly engaged in the research and development, production, sales, and technical services of tire repair devices, air suspension devices, motors, tire pressure monitoring devices, pressure gauges, electronic pressure sensing devices, and automotive seat pneumatic systems for automobiles (including new energy vehicles).
公司地址：浙江省宁波市前湾新区沛琰制造园启源路66号
Address: No. 66 Qiyuan Road, Peiyan Manufacturing Park, Qianwan New District, Ningbo City, Zhejiang Province