[澳门]北京外航服务有限责任公司

职位：2025招聘
发布时间：2025-02-20
工作地点：其它
信息来源：北京外航服务有限责任公司
职位类型：全职
职位描述
澳门知名五星级酒店多个岗位热招中

职位详情

Butler

Base:Macau

Age:Above 21

Salary:Around 17500 mop

Qualifications

High school diploma or equivalent professional training.

Experience working as a Butler or Executive floors in five-star international hotel preferred.

Knowledge of Hotel Property Management Systems (preferably OPERA).

Knowledge of F&B, Front Desk, Concierge and Housekeeping operations.

Proficient in software packages including Word, Excel, Outlook.

Language

English and Mandarin, Good command of written and spoken English and Chinese.

Job Summary

Butler is responsible to attend to the needs and wants of the VIP guests to ensure that they have a memorable stay experience. Butler will be the main point of contact for the Villas VIP guests.

Agent, Front Desk

Base:Macau

Age:Above 21

Salary:Around 16000 mop

Qualifications

Preferably 1 year working experience in a Front Office / Bell / Concierge / Reservations role in a five-star hotel.

High school diploma or equivalent hospitality training.

Communication and interpersonal skills.

Able to work on flexible shift or on rotation basis.

Understanding of Hotel Property Management System (preferably Opera).

Language

Good command of written and spoken English and Cantonese.

Job Summary

Agent, Front Desk is responsible for delivering a quality customer service experience through providing check-in, check-out and related services to guests and visitors to hotel in accordance with established service standards.

Agent, Call Center

Base:Macau

Age:Above 21

Salary:Around 16500 mop

Qualifications

Relevant experience within a Call Centre or Contact Centre environment.

Relevant customer service experience with Sales background is beneficial.

High school degree, college education in Hospitality or related field preferred.

Great communication skills as well as ability to work with others in close manner.

Ability to understand and execute complex written and verbal instructions.

Able to deliver excellent customer service, externally and internally.

Able to react effectively and calmly in emergencies.

Able to maintain customer confidentiality.

Language

Good command of written and spoken English and Cantonese.

Job Summary

The Agent would be learning multiple skills to perform tasks through telephone and emails for the below functional units for the hotels and properties.

TeleServices Guestroom calls of hotels, general enquiries from the property mainlines, table reservations, order taking for in-room dining, and calls from internal departments etc.

TeleSales Room reservations and entertainment ticketing.

Host, F&B

Base:Macau

Age:Above 21

Salary:Around 12000-14000 mop

Qualifications

High school diploma or equivalent professional training

Presentable and good customer service

Female, height above 170 cm

Language

N/A

Job Summary

Warmly welcome customers as they arrive.

Employee Benefits

Provide housing allowance in according to Macau law, paid annual leave, paid sick leave, public holidays, marriage leave, maternity/paternity leave, compassionate leave; medical and dental insurance; job related training and career development opportunities; employee restaurants and employee shuttle bus.

报名方式：北京FASCO官网线上报名

线上报名时间：即日起至2025年3月3日中午12：00（北京时间）

面试安排：完成报名并收到邀请面试邮件的考生，需回传全身及半身照片方可参加视频面试

如您对职位感兴趣，请尽快前往北京FASCO官方网站：ww***2a.[点击查看]

本次招聘及劳务输出手续将通过北京外航（澳门）职业介绍所有限公司组织与办理。

北京外航服务有限责任公司

北京外航（澳门）职业介绍所