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[厦门]海洋网联船务（中国）有限公司
职位：客服专员
发布时间：2025-02-21
工作地点：其它
信息来源：前程无忧(51JOB)
职位类型：全职
职位描述
专业1:交通运输
专业2:物流管理
职能类别:客服专员/助理
职位描述
1.熟悉公司航线业务、了解海运业务流程
2.支持销售完成各个航线的查询、订舱、制作报表等工作
3.与公司各部门及相关站点保持联络，完成各类客服服务工作
4.礼貌回复客户在线询问，及时正确回复客户的咨询
5.完成主管布置的其他任务
职位要求：
1.工作细心、耐心、有效率，具备良好的沟通能力，团队合作精神
2.较好的英文听说写能力
3.熟悉各类办公软件
4.大学以上学历，交通运输、国际贸易、物流管理、相关专业毕业，具备物流行业相关经验，亦欢迎优秀应届毕业生加入
公司简要介绍：
公司名称:海洋网联船务（中国）有限公司
公司类型:外资（非欧美）
公司规模:500-1000人
公司介绍:Ocean Network Express (ONE) is one of the leading container shipping companies in the world, that comes into market in Apr 2018. ONE has extensive liner network service portfolio across over 100 countries, with a global fleet over 250 vessels, active participation in all major global trade lanes, deployment of the latest IT systems and an extensive terminal ownership portfolio. The company emerged from the legacy of three Japanese liner companies, who have developed high level of service quality and process excellence. ONE is based in Singapore as global headquarters and the holding company located in Tokyo. Regional headquarters in Hong Kong, Singapore, London, Richmond, and Sao Paulo.
Our vision to be a carrier with top-class competitiveness worldwide and we operate our business with our 8 core values in mind. To our customers, we want to service with Quality, Reliability, Innovation and Customer Satisfaction. Internally, we will build an organization that is Lean & Agile, provides Challenge, encourage Teamwork and adopt Best Practices.
For more information on our company, please visit our website.