[深圳]高丽国际货运代理（深圳）有限公司上海分公司

职位：海运操作专员 (Shipping Operations Specialist)
发布时间：2025-02-24
工作地点：深圳
信息来源：前程无忧(51JOB)
职位类型：全职
职位描述
专业1:英语
专业2:传播学
福利:方案 绩效奖金 有餐补 出差补贴
职能类别:船务/空运陆运操作
Job Description:
我们正在寻找一名细致、责任心强的海运操作专员，负责公司国际海运业务的日常运营。该职位要求候选人熟悉国际海运流程，能够协调内部团队、客户以及船公司之间的沟通，确保货物运输的顺利进行。

We are seeking a detail-oriented and responsible Shipping Operations Specialist to manage the daily operations of our international shipping business. The ideal candidate should be familiar with international ocean freight procedures and capable of coordinating communication between internal teams, customers, and shipping lines to ensure smooth cargo transportation.

Key Responsibilities:
处理海运业务的全流程，包括订舱、拖车、报关、放单等环节。
与船公司、代理、客户及内部团队保持紧密沟通，确保货物按时出运。
监控货物运输状态，及时更新客户并处理异常情况。
管理和审核提单（B/L）及相关文件，确保准确无误。
了解最新的海运市场动态、船期及运价信息，并及时反馈给相关团队。
协助销售和客服团队，提供操作支持并优化运输方案。
维护和提升公司在海运操作方面的服务质量，提高客户满意度。

Oversee the end-to-end ocean freight process, including booking, trucking, customs clearance, and document release.
Maintain close communication with shipping lines, agents, customers, and internal teams to ensure timely cargo departures.
Monitor cargo movement and provide real-time updates to customers while resolving any issues that arise.
Manage and review Bills of Lading (B/L) and other shipping documents to ensure accuracy.
Stay updated on market trends, vessel schedules, and freight rates, and report insights to relevant teams.
Assist the sales and customer service teams by providing operational support and optimizing shipping solutions.
Maintain and enhance service quality in shipping operations to improve customer satisfaction.

Requirements:
应届毕业生 - 具备1年以上海运操作或相关行业经验者优先。
熟悉海运流程、国际贸易术语（Incoterms）、提单操作及海关报关要求。
具备良好的沟通能力和团队协作能力，能有效协调多方资源。
细心负责，具备较强的组织能力和问题解决能力。
熟练使用办公软件（Excel、Word、Outlook），具备ERP或物流管理系统经验者优先。
具备基本的英语读写能力，能处理国际邮件和基本的客户沟通；英语流利者优先。

Preferably 1+ years of experience in ocean freight operations or a related industry.
Strong understanding of ocean freight procedures, Incoterms, Bill of Lading operations, and customs clearance requirements.
Excellent communication and teamwork skills, with the ability to coordinate multiple stakeholders effectively.
Highly detail-oriented and responsible, with strong organizational and problem-solving skills.
Proficiency in Microsoft Office (Excel, Word, Outlook); experience with ERP or logistics management systems is a plus.
Basic English reading and writing skills for handling international emails and communications; fluency in English is a plus. 公司简要介绍：
公司名称:高丽国际货运代理（深圳）有限公司上海分公司
公司类型:外资（非欧美）
公司规模:150-500人
公司介绍:KMTC Logistics成立于1992年(中国总部成立于2005年5月)， 是韩国领先的海运承运人KMTC旗下的货运代理公司。 凭借KMTC在海运方面的丰富经验，KMTC Logistics提供全面的物流解决方案，专注于海运和空运服务。我们专注于“全球本地化”，通过集成信息系统提供实时服务监控，为客户提供优质服务。

我们的全球网络覆盖中国、韩国、东南亚及其他主要贸易区域的物流枢纽，确保为全球客户提供高效、无缝的服务。KMTC Logistics在全球拥有200+名员工，不断扩大在全球供应链中的影响力，成为值得信赖的物流合作伙伴。

KMTC Logistics Co., Ltd., established in 1992 (China HQ had established in May 2005), is a subsidiary of Korea Marine Transport Co., Ltd. (KMTC), a leading Korean ocean carrier. Leveraging KMTC's extensive experience in marine transportation, KMTC Logistics offers comprehensive logistics solutions, specializing in both air and sea transport services. With a focus on 'Glocalization,' we provide customer-friendly services through integrated information systems that enable real-time service monitoring.
Our global network includes offices in key logistics hubs such as China, South Korea, Southeast Asia, and other major trade regions, ensuring efficient and seamless service for our clients worldwide. With 200+ of employees worldwide KMTC Logistics continues to expand its presence as a trusted logistics partner in the global supply chain.