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[宁波-鄞州区]ASIA PACIFIC INSPECTION LIMITED
职位：实验室客服（宁波）
发布时间：2025-04-28
工作地点：其它
信息来源：前程无忧(51JOB)
职位类型：全职
职位描述
专业1:英语
福利:带薪假期
职能类别:客服专员/助理
Responsible for:
实验室样品接收、登记、处理；与实验室测试技术团队合作，安排测试项目；跟进报告进度，解答客户有关疑问及查询处理内容。
o Receiving and log in sample and verifying sample information
o Ensure proper handling, storage, labelling sample to distribute different department
o Arrange courier service to different location or dispatch sample to customer
o Work closely with laboratory technical team, customer service representatives, and other team members to ensure smooth sample workflow and customer satisfaction.
o Monitor report status
o Release report to customer
o Handle customer enquiry
You are Required to be:
61 Minimum of 2+ years experience in hardline/ chemical laboratory
61 Has Hardline/ chemical technical or CS experience are welcome
61 Good communication skill in English & Mandarin
61 Well welcome fresh graduate student
61 Higher diploma or above in academic background
61 Computer skills such as: Proficient Word, Excel, PowerPoint and Outlook
公司简要介绍：
公司名称:ASIA PACIFIC INSPECTION LIMITED
公司类型:外资（欧美）
公司规模:150-500人
公司介绍:API (Asia Pacific Inspection Limited Company) is the household goods and toys quality specialist of the WORMS SAFETY Alliance, the *** global alliance of safety and quality management specialists.
Established in 1994, API is a leading quality management company specializing in household goods from early development stage to end of production. API aims to secure the safety and quality of its customers’ products via inspection, laboratory testing (compliance and performance), I-TCF (Product Integrity and Technical Compliance File), audits and sustainability solutions.
API’s customers include large international importers, mass-distribution retailers, and specialized brands of furniture, toys, tools and home improvement, electrical products, kitchenware and cookware, and decorations.
API is one of the only specialists in quality management solutions addressing and anticipating issues from the industry’s perspective with a deeper technical approach powered by technologically-enriched support. With 1,500 factories visited each year, API’s cross-fertilized services create customized quality management solutions with managed costs.