[上海]联酋船舶代理（上海）有限公司

职位：Executive, CS & DOC Intern
发布时间：2025-04-02
工作地点：上海
信息来源：前程无忧(51JOB)
职位类型：全职
职位描述
专业1:交通运输
福利:五险一金 补充医疗保险 员工旅游 专业培训 年终奖金 定期体检 带薪年假 带薪病假
职能类别:客服专员/助理
Responsibilities:
1. Accept booking per give KPI and allocation, carefully identify commodity, transportation terms, rate validity, BP/AP role etc…
2. Collect necessary documentation and apply Chemical, DG, OOG.
3. Update CBF with all necessary data
4. Update necessary documents into system in time
5. Arrange roll over per given list
6. Freighting per MRG and rate agreement, make sure freighting is accurate and in time.
7. Apply batch waiver for D&D if needed
8. Issue MCN per company policy
9. Ad hoc project and assignment
10. Attends regular or ad-hoc joint sales calls with sales team to provide better service to customers
11. SSE filing
12. Prepare Draft B/L based on the Shipping Instruction received and send draft to customer, prepare & print correct BL
13. Oversee the achievement and maintenance of agreed customer service levels and standards
14. Upon receipt of loading data/confirmation from Terminal, arrange to issue Shipment Advice to Customers
15. Finalize B/L, collect dues and issue the same.
16. Perform Manifest Closure
17. Upload related nonmanifest charge to LT for collection
18. VGM validation
19. Attend to customer queries if any and liaise with concerned port offices as may be required
20. Ad hoc project and assignment
21. Handle long idle cases, coordinate with customers and POD agents
22. Handle SEAWAY Bill and Telex Release per company policy

Qualification:
1. Minimum of 2 years of experience in the customer service or documentation.
2. Excellent communication, negotiation, and interpersonal skills.
3. Strong analytical and problem-solving abilities.
4. Familiarity with the China market and its specific challenges and opportunities. 公司简要介绍：
公司名称:联酋船舶代理（上海）有限公司
公司类型:外资（欧美）
公司规模:50-150人
公司介绍:Emirates Shipping Line was founded in 2006 in Dubai, UAE. We are a young and fast-growing Container Shipping Line with a vision to be a global carrier offering our customers fast, reliable services and the highest level of customers care.

Emirates Shipping Line offers reliable liner shipping products to various destinations, i.e. Middle East, Indian Subcontinent, East Africa and Southeast Asia. In China, we have offices in most of the major coastal cities.

We are looking for talented shipping professionals in search of challenges and who take pride in accomplishment. Each position offers an exciting opportunity to participate in the development of the role from its very inception.