[上海]三炫谱贸易（上海）有限公司

职位：客户支持实习生
发布时间：2025-04-27
工作地点：上海
信息来源：前程无忧(51JOB)
职位类型：全职
职位描述
专业1:医学信息工程
专业2:口腔医学（口腔医学类）
福利:职业发展 培训
职能类别:售后服务/客户服务
公司简介：
3Shape 是一家领先的数字化牙科解决方案提供商，致力于通过创新技术改变牙科行业。我们的客户支持团队以客户至上为核心理念，提供卓越服务，赢得了分销商、客户及内部团队的高度认可。在这里，你将获得系统的培训、团队的支持，并拥有清晰的职业发展路径。

岗位职责：
1.处理客户提出的Case：通过在线支持平台、邮件或电话，协助客户解决技术问题，并确保客户满意度。
2.硬件测试：协助进行设备测试，收集和分析测试数据，支持产品优化。
3.其他支持工作：根据团队需求，完成领导交办的其他任务。


岗位要求：
1.专业不限，牙科、医学工程、计算机、电子工程等相关专业优先。
2.CET-4
3.逻辑思维清晰，善于分析和解决问题，具备良好的团队合作能力和沟通能力。
4.细心负责，学习能力强。

你将获得
1.全球领先的数字化牙科技术培训，提升专业技能；
2.与行业专家及优秀同事共事，获得良好的职业成长环境 公司简要介绍：
公司名称:三炫谱贸易（上海）有限公司
公司类型:外资（欧美）
公司规模:50-150人
公司介绍:3Shape is a world leading technology company headquartered in Copenhagen, with the purpose to lead digital dentistry in the global market, creating value for our customers and improving the lives of patients like you and me. We are passionate about enabling clinics and labs to unlock and benefit from digital dentistry opportunities. We bring clinics and labs together to deliver the best possible patient experience.
Two graduate students founded 3Shape in the year 2000, and today the company’s fast-growing team of 1700+ employees in 25 locations worldwide are serving customers in over 100 countries. 3Shape’s products and innovations continue to challenge traditional methods, enabling dental professionals to treat more people more effectively, and at the same time provide superior dental care for patients. 3Shape offers the world’s most sold lab scanner solution and you can become part of driving its future success.
3Shape develops 3D scanners and CAD/CAM software solutions for the dental and audio industries. Our technology is changing the way health professionals diagnose and care for people. So much so that we’ve been named “Entrepreneur of the Year” by Ernst & Young three times, not to mention receiving numerous other global awards for our products and solutions. Our headquarters is in Denmark with production facilities and offices in China, Europe, Latin America and the USA.