[上海]阿斯麦（上海）光刻设备科技有限公司

职位：Regional Technical Support Engineer（2026届）
发布时间：2026-07-23
工作地点：上海
信息来源：前程无忧(51JOB)
职位类型：全职
职位描述
职能类别:IT技术支持
REGIONAL TECHNICAL SUPPORT
The Customer Support organization is responsible for the installation, qualification, repair and maintenance of the ASML systems at customers site and is responsible for the necessary transfer of know how to the customer. Local sited Customer Support branches perform these tasks for the customers within the specific region.
Regional Technical Support organization is responsible for providing higher level technical analysis and solution to the escalated issues from Local sited CS branches over the country.
As a regional tech support engineer for a DUV specific technical competences, provide support to internal and external customers by solving escalated problems and providing information to ensure the optimum machine performance criteria are well met in the field.
Role and responsibility
- Responsible to troubleshoot and resolve issues related to equipment and performance problems in various technical competencies.
- forward looking action plans, managing escalations, and delivering on-site support when requested at customer sites
- Identify structural solutions to prevent issues from happening again in future, collaboration with the local team FSE or OTS to build up the knowledge and experience database for achieving the goal
- Share knowledge, expertise and lessons learned within the organization
- During New Product Introduction (NPI), upskill on new features, and support local sites for the new platforms
Skills required
- Strong communicator in English (both oral and written)
- Strong analytic capability and a pro-active attitude
- Flexible in working hours, travel and work environments
- Independent personality and work under pressure
- Team worker, good social skills, customer-oriented
- Able to plan and set priorities.
- Flexible attitude with respect to off hour support, travel and overtime.
Education
Preferably with Master+ degree in any of the following fields (Electronic Engineering, Mechanical Engineering, Control Engineering, Precision Instrument/Machine Engineering, or related discipline) 公司简要介绍：
公司名称:阿斯麦（上海）光刻设备科技有限公司
公司类型:外资（欧美）
公司规模:10000人以上
公司介绍:总部位于荷兰的阿斯麦(ASML)是全球芯片光刻设备市场领导者，许多热门电子产品都有采用 ASML 设备制造的芯片。ASML的愿景是通过我们的技术来驱动人类更好的生活质量。ASML在全球16个国家设有60个办公室，员工超过25,000人。ASML在中国的员工超过1000人，于上海、北京、天津、大连、武汉、西安、无锡、南京、合肥、厦门等16个城市设有客户支持办公室，此外在深圳设有计算光刻软件研发中心(Brion)，北京有量测设备研发中心（HMI），为中国地区的客户提供全方位光刻解决方案。

Brion(睿初科技)成立于美国硅谷，是全球“计算光刻”技术的提出者和领导者,其核心是利用计算机集群软件计算技术，通过建模、仿真、数据分析和优化等手段解决半导体制造过程中的纳米级掩膜修复、芯片设计/制造缺陷检测与矫正等难题。HMI（汉民微测科技）成立于美国硅谷，是全球先进半导体制程“图像验证系统”的领导者，以优秀的跳跃式扫描检测及稳定的电子枪技术闻名世界。两家企业分别与2007年和2016年与ASML 实现战略合并，通过三方的技术衔接与创新，为全球知名半导体制造商提供全光刻解决方案。

ASML致力于为员工打造优良工作环境，让全球优秀的工程师乐于在此工作、交流、学习和分享。ASML开放、尊重与创新导向的企业文化，不仅促进员工与同侪及主管间的率直讨论、相互学习，更让ASML能够持续维持技术领先优势。ASML 提供的是一条长远的职涯规划，让公司同仁能在一个重视永续学习的企业文化和优渥的福利环境中工作成长。