[无锡-新吴区]希捷国际科技（无锡）有限公司

职位：Customer Quality Engineering Intern
发布时间：2026-09-08
工作地点：其它
信息来源：前程无忧(51JOB)
职位类型：全职
职位描述
专业1:电子信息类（工学）
专业2:计算机类（工学）
职能类别:售后技术支持工程师
About our group:
Customer Quality Engineering (CQE) is part of Seagate's Global Sales organization, serving as the critical link between our customers, factories, and engineering teams to deliver world-class product quality and customer satisfaction.
Based in Seagate Wuxi, our team works closely with manufacturing, product engineering, reliability, and customer-facing organizations worldwide to monitor product performance, investigate quality issues, analyze field data, and drive corrective and preventive actions. We play a key role in ensuring customer success by translating data-driven insights into continuous product and process improvements.

About the role:
As a Customer Quality Engineering (CQE) Intern, you will support quality engineering, data analytics, customer engagement, and digital transformation initiatives that drive product quality and business excellence. You will work closely with quality, manufacturing, engineering, and customer-facing teams to analyze product performance, solve technical challenges, and develop innovative digital solutions that improve operational efficiency and customer satisfaction. This role offers hands-on experience in quality engineering, manufacturing operations, customer support, data analytics, AI technologies, and process automation within a global technology company.
Your responsibilities will include:
Quality Analytics and Engineering
Collect, consolidate, and analyze engineering, manufacturing, and field quality data from multiple sources.
Develop dashboards, reports, and visualizations to improve data visibility and support business decision-making.
Identify trends, patterns, and anomalies in product performance, manufacturing quality, and customer quality metrics.
Support root cause investigations and continuous improvement initiatives through data-driven analysis.
AI, Automation and Digital Transformation
Develop AI and automation solutions to improve engineering productivity and business efficiency.
Explore Generative AI, Microsoft Copilot, Power Platform, Python, and other digital technologies to streamline engineering workflows.
Assist in deploying, validating, and documenting digital solutions for engineering and quality teams.
Identify opportunities to reduce manual effort and simplify recurring reporting and analysis activities.
Customer Quality and Technical Engagement
Support customer quality monitoring and product performance analysis.
Participate in technical discussions related to product quality, field performance, and customer issues.
Assist in preparing customer quality reports, presentations, and business reviews.
Collaborate with cross-functional teams to support issue investigations and corrective implementation.

About you:
Passionate about engineering, product quality, and continuous improvement, with a strong desire to solve real-world business challenges.
Possess strong analytical and critical thinking skills, with the ability to turn data into actionable insights.
Curious, self-motivated, and eager to learn new technologies, tools, and business processes.
Demonstrate a growth mindset and are willing to take initiative, learn from challenges, and continuously improve.
Communicate effectively and professionally with team members across multiple functions and locations.
Thrive in a collaborative environment and enjoy working with diverse teams to achieve common goals.
Exhibit strong ownership, accountability, and attention to detail in delivering high-quality work.
Adapt quickly to changing priorities and perform effectively in a fast-paced manufacturing environment.
Have a passion for digital innovation and enjoy exploring AI, automation, and data analytics to improve business efficiency.

Your experience includes:
Currently pursuing a Bachelor's or Master's degree in computer engineering, Computer Science, Data Science, Artificial Intelligence, Information Technology, Statistics, or a related field.
Strong analytical, problem-solving, and critical thinking skills, with the ability to transform data into meaningful insights and business recommendations.
Passion for data analytics, quality engineering, process improvement, and emerging technologies.
Programming experience in Python, R, SQL, or similar languages for data analysis and automation.
Familiarity with data visualization and reporting tools, including libraries such as Matplotlib, Plotly, Seaborn, or similar technologies.
Basic understanding of AI/ML concepts, Generative AI, Large Language Models (LLMs), Microsoft Copilot, or related AI technologies.
Experience working with databases, data modeling, data extraction, and analytical techniques.
Strong proficiency in Microsoft Office, JMP, Tableau, Minitab and other productivity tools.

Location: Wuxi, China
Travel: 5% 公司简要介绍：
公司名称:希捷国际科技（无锡）有限公司
公司类型:外资（欧美）
公司规模:5000-10000人
公司介绍:希捷成立于一九七九年，作为存储设备的领先供应商——在二零零八年，我们成为***个成功生产10亿台存储器并提供业界***面的存储产品公司。我们的产品包括2.5英寸和3.5英寸硬盘、固态驱动器和专为计算机密集企业环境的混合性硬盘（这将合并两个旋转的磁头和闪存）并保证客户的高性能、低功耗和经受得住考验的可靠性的需求。希捷一直位于存储行业的领头军。通过领先技术和不断创新，希捷将继续支持个人和企业对数字存储的无限扩大，以满足世界对信息存储的不断增长的需求。存储需求无处不在，希捷是全球设计、研发、共享和数字内容存储的核心技术领先公司。2013年，希捷成为***硬盘出货量达20亿架的硬盘制商。
希捷国际科技（无锡）有限公司于1995年7月在无锡市新加坡工业园区成立，为台式机、笔记本、电子消费类产品市场提供硬盘存储器产品。2016年又增加了企业级硬盘产品的生产。工厂占地面积54,000平方米，现有员工将近5000人，注册金额一亿九千二百万美元，总投资额达5.76亿美元。希捷无锡工厂装配高度自动化的流水线，生产技术密集型的硬盘以及磁头堆组装系统，年硬盘出货量达6000万架。2020年希捷无锡继续对未来投资，新落成的112新车间，面积达2700平米，为进一步扩大了测试产能打好了基础。正在导入中的新产品氦气硬盘，更是广受客户青睐的产品，广泛用于云存储，大数据中心，拥有低能耗，高可靠性，高容量的优良特性。新车间和氦气硬盘这两个项目希捷预计投资将达1.58亿美元，将把希捷无锡工厂的产能和产品结构推向一个前所未有的新高度。
公司自成立以来获得了各种荣誉，包括：1997年“江苏省***出口企业”、1998年“中国***出口外资企业”、 “2012履行社会责任先进企业” 、2013年“无锡市就业先进企业”、2016年“无锡市进出口***企业”、“2016新吴区先进企业”、2017年“***志愿服务组织”、“ 无锡优秀企业称号” 2018年“无锡优秀企业称号”、 “荣获"社会责任奖" 、“客户***伙伴奖”、“***质量奖”、“智慧先锋奖”、2019年“高层次人才贡献奖”、“社会责任奖”、“优秀企业奖”、“慈善公益爱心永恒奖”、“***志愿者服务奖”、“***雇主及最具社会责任雇主奖”、2020年“社会责任奖”、“优秀企业奖”、“教育局科技研学基地”、2021年“企业人力资源优秀奖， 劳动关系和谐奖” “优秀企业奖”、2022年“***志愿者项目”“文明单位”“优秀企业家称号” “爱心企业”、2023年“企业人力资源优秀奖及创新奖”“文明单位”等各类奖项。
希捷为所有人提供平等就业机会的环境。有关员工的人事决定是基于相对于工作目标和／或标准而取得的业绩,以及工作所要求的能力而作出的；有关应聘者的录用 决定是基于工作要求的任职资格而作出的。因此，在作出人事决定时不会涉及到年龄、种族、肤色、血统、民族或国籍、有无身体或精神***、健康状况、基因信息、婚姻状况、性(包括怀孕或感知到的怀孕，分娩，哺乳或相关的健康状况)、性别、性别认同、性别表现、性倾向、被感知的或实际的宗教信仰或政治观点、服兵役和退役状况，或其它受相关法律保护的情况。此政策包含了所有人事活 动，如：招聘、选拔、薪资、福利、转岗、升迁、减员、纪律处分、公司资助的培训、教育、学费资助计划以及社会活动和员工康乐活动项目。
希捷公司欢迎您的加入！在这里，您的专业技能将得到提升，您的潜力将得到发掘，您的职业生涯将得到发展。
希捷国际科技（无锡）有限公司地址：
江苏省无锡市新加坡工业园区行创二路2号
注意：
1.职位申请人须年满18周岁。
2.希捷不会通过任何第三方劳工代理/中介机构招聘实习生。