Responsibilities:
1. Maintain and update CRM databases to ensure accuracy of client information and generate insights using Excel (pivot tables, VLOOKUP, data visualization).
2. Analyze customer behavior trends to support targeted marketing campaigns and client segmentation strategies.
3. Prepare presentations (PPT), reports, and dashboards for internal/external meetings in both English and Chinese.
4. Handle administrative tasks and ad-hoc projects for clienteling team.
Requirements:
1. Currently pursuing a bachelor’s/master’s degree in Business, Marketing, Data Analytics, or related fields.
2. Proficient in Excel (data analysis tools) and PowerPoint; familiarity with CRM systems is a plus.
3. Fluent in English and Chinese (written and spoken).
4. Available for a 6-month internship, 4+ days per week.
5. Detail-oriented with strong multitasking skills and a passion for luxury.
6. Curious, proactive, and able to bridge data insights with operational execution.